Workforce Visibility for Agency & IT Teams | SuperSee

For founders and owners of digital agencies and IT services 15–100 employees

Know where your team needs attention,
without chasing updates

SuperSee shows where work time actually went across apps and sites, with screenshot context for the moments that look off. So you can have clearer conversations, not more check-ins.

No keystrokes. No passwords. No mic. Employee-controlled or admin-controlled tracking, you choose.

  • Windows, macOS & Linux
  • 5-seat pilot
  • No credit card

Plans from $2.99 per active employee/month

Team status, app usage, and work timeline overview in SuperSee

Trusted by growing service teams

BusinessLine
Praxis360
AtoZ Logistics

“SuperSee helped us uncover the real problem: uneven work allocation. Now the team works more efficiently, and we’ve grown without overburdening anyone.”

Ronak Modi Founder, Capital Advisors

They used work patterns to redistribute work more fairly as the firm grew, and to hold clearer management conversations about load.

The visibility gap

Hours and updates exist, yet founders still lack context for a useful follow-up

Tasks, chats and timesheets tell part of the story. SuperSee complements them with workday context. It does not replace those tools or integrate with them automatically.

You already have Still missing SuperSee fills the gap
Task tools Assigned work and reported progress Workday activity and screen context to review alongside updates
Timesheets Logged hours Active/idle patterns and application usage
Chats & meetings Explanations and discussions Historical context for more specific follow-up

Task tools

You already have Assigned work and reported progress

Still missing Workday context behind those updates

SuperSee fills the gap Activity and screen context to review alongside updates

Timesheets

You already have Logged hours

Still missing Where the day actually went

SuperSee fills the gap Active/idle patterns and application usage

Chats & meetings

You already have Explanations and discussions

Still missing Shared facts before the conversation

SuperSee fills the gap Historical context for more specific follow-up

Spend less time piecing together updates before 1:1s. SuperSee gives you the context behind the numbers, so you can focus on removing bottlenecks, not policing activity.

How it works

Spot the change. See where the day went. Open the moments that look off.

One review path: Trends → Apps → Screenshots, before you ask the next question.

01 | Trends

Was this just a slow day, or is a pattern developing?

Signal: The team scorecard ranks Active vs Idle hours and flags teams that need a closer look.

Follow-up: Open the flagged team, then ask about workload and handoffs before you decide what changed.

Team active vs idle scorecard in SuperSee Productivity Trends
02 | Apps & websites

Where did the workday go?

Signal: Top apps and sites show where attention clustered in the period.

Follow-up: Ask about workflow or tool adoption. Usage is not automatic client or project attribution.

Apps and websites usage charts showing where team attention went
03 | Screenshots & Work Replay

When an update looks off, open that window, not the whole day

Signal: Status says “done,” but the afternoon sequence doesn’t match the deliverable.

Follow-up: Filter by person, date, and time, then review screenshot context beside each card. Configured moments, not continuous video.

Screenshot gallery filtered by employee and date in SuperSee
Daily habit:

Your daily team overview in WhatsApp and email

Attendance, active/idle totals, and relevant exceptions, so you decide where to look closer without opening another dashboard every morning.

Management example

From concern to conversation

How founders use SuperSee before a follow-up, not instead of one.

  1. 1
    Concern

    A client update feels late and the status is vague.

  2. 2
    Signal

    Trends show a multi-day change; today’s timeline has an unusual gap.

  3. 3
    Context

    Work Replay for that window shows waiting on assets, not idle guessing.

  4. 4
    Conversation

    Ask about the blocker and rebalance the next handoff, with project context you already have.

SuperSee surfaces signals to investigate. Delivery judgment still needs project context.

Fit:

Who it’s for and who it’s not for

Built for 15–100 person agency and IT teams. Evaluate with a 5-seat pilot, then expand when the review routine works.

Not the best fit if

  • You’re a freelancer or a 1–2 person shop looking for personal time tracking
  • You want continuous video recording or keystroke/password capture (SuperSee does not do that)

By day 14, you should know if SuperSee changes how you manage

Not from a company rollout. From one person you already cannot see clearly.

  • See where their hours went across apps and sites, instead of asking again
  • Open the screenshot behind one odd report or update, instead of guessing
  • Tell whether the daily email or WhatsApp summary is enough, so you are not living in the dashboard
  1. Step 1

    See it on your own computer first. Install SuperSee here, open a work screen you are comfortable capturing, and look at your own screenshot. Nobody else is invited. If this is not something you would accept on your machine, you stop.

  2. Step 2

    Then try one person. Pick the client team or seat where you have the least visibility. Tell them what is captured, when it runs, and who can look. One install, not the company.

  3. Step 3

    Judge it on their first real workday. Ask one management question you already have. Use the day around it. Keep going only if that context, plus the daily email or WhatsApp, actually changes what you do next.

Plans from $2.99 per active employee/month after trial

Controls & trust

Set visibility and access to match your workplace

No keystrokes. No passwords. No microphone. Tracking mode is yours to choose.

  • Tracking mode Employee-controlled or admin-controlled (by plan). Runs quietly in the background or system tray.
  • Capture & hours Screenshot frequency and work-hour settings that match how your team works.
  • Manager access Team-based permissions so leaders see the people they are responsible for.
  • Onboarding help Setup questions and rollout guidance via demo or support. Introduce SuperSee under company policy.
FAQ

Questions before you start

What does SuperSee capture?

During work sessions: screenshots at configured intervals, app and website usage, and active vs idle timelines. No keystrokes, typed passwords, microphone audio, or continuous video.

Does idle time mean someone is not working?

No. Idle can include calls, meetings, thinking, or work away from the keyboard. Treat it as a signal to check with role and day context, not as proof someone was not working.

How do tracking controls and access work?

Three separate choices:

  • Tracking control: Employee-controlled start and stop where supported, or automatic tracking, depending on plan.
  • Tray indicator: On, people see an icon in the system tray. You can turn the icon off where company policy allows it.
  • Manager access: Team and role permissions decide who can see screenshots and activity. Managers only see people in their scope.
What does installation involve?

A lightweight desktop app for Windows, macOS and Linux. You invite people by email, they install and log in themselves. OS permission prompts and antivirus may ask once. Most teams finish this in under 5 minutes.

Which features are included during the trial?

Every trial starts on Professional with up to 5 seats, so you can evaluate full Work Replay, Productivity Trends and Live Wall. No credit card required.

Is SuperSee only for teams of 15 to 100?

This page is built for growing agency and IT teams of about 15 to 100 people. That is who we designed it for, not a minimum to buy. You evaluate with a 5-seat pilot, then expand when the review routine works.

What happens after the trial?

Choose the plan that fits the seats you need, or book a demo if you want help sizing the rollout.

How should we introduce this to our team?

Roll it out under clear company policy on work devices. We recommend leaving the tray indicator on for your pilot and sharing this FAQ with your team. SuperSee is for workday context to have fairer workload conversations, not for policing.

Will it slow down computers?

No. The agent is lightweight and caches locally if offline, then syncs when the connection returns.

See what needs attention

Start your 14-day free trial with a small pilot.

Pricing No credit card required