ProHance is built to measure big operations: output per agent, work allocation and cost of delivery. SuperSee is built for the people running the shift. When a desk looks stuck, open that screen. When a client escalates, replay the agent’s morning. Each day, get the team overview on WhatsApp. Prices are on the page, and there’s no enterprise rollout.
14-day free trial on Professional · Up to 5 employees · No credit card · Installs in under 2 minutes
SuperSee Live Monitoring in 1 minute
Used by teams at
ProHance and SuperSee both record time and activity. Beyond that, they are built for different people and answer different questions.
“How much output are we getting per hour, and what is it costing us to deliver?”
“What is happening on the floor right now, and what happened in that shift?”
Tap any that apply. Nothing is sent anywhere.
Choose the statements that describe what you need to know.
The two products are bought differently. Here is each path, using what each company publishes.
Each computer installs in under 2 minutes. For a full floor, plan time to reach every desk. Setup help is free: we call you and set it up together over screen share.
For a multi-site enterprise, a structured launch with adoption support is a strength, not a drawback.
Where ProHance’s current pages don’t describe something, we say so rather than guess.
| What you need | SuperSee | ProHance |
|---|---|---|
| Running the shift | ||
| See a screen when a desk needs attention | All plansOne live screen on every plan. Grid, Live Wall and Patrol on Professional and Business. A company-wide daily viewing pool applies. | Not describedCurrent pages describe real-time activity analytics (“Current Activity”). We found no description of live screen viewing.[2] |
| Review what happened in a past shift | Work ReplayCaptured screenshots in a timeline beside app usage and active or idle time | Screen Recording ModuleDescribed in a 2023 ProHance whitepaper as capturing screen content remotely. It is not listed on current product pages, so confirm it is in your proposal.[13] |
| Record of who viewed whose screen | Professional and BusinessSupervisor accountability logs: manager, employee, start, end and duration | Not describedNot found in the materials we reviewed |
| Daily overview outside the dashboard | All plansDaily summary on WhatsApp (up to 3 numbers) and email (up to 5 addresses) | NotificationsAlerts and notifications to individuals and managers; WhatsApp delivery not described[4] |
| Measuring the operation | ||
| Time, attendance and application use | IncludedApp and website usage, active and idle timeline, automated timesheets, shifts and absence views | Work TimeLogged and idle hours, time on and away from the system, attendance, schedule adherence, 80+ reports and a report builder[2] |
| Output against time and targets | Not offeredSuperSee shows activity, not completed output | Work OutputBusiness metrics against time metrics, target vs achievement, adjusted for different kinds of work[3] |
| Job allocation, handling time and service levels | Not offeredManagers decide follow-ups from what they see | Workflow ManagementAllocation engine, priority scores, service-level adherence, average handling time, quality control[4] |
| Buying and governance | ||
| Certifications and HR-system integrations | Not publicly listedThe website lists no certifications or HR-system integrations. Ask us your security questions before purchase. | PublishedSOC 2 Type II and ISO 27001 credentials; states GDPR and HIPAA compliance. Integrations named include Workday, SAP, Oracle, Jira, Darwinbox and Rippling.[7][5] |
| Price and trial | PublishedPrices in ₹ on the website. 14-day trial for 5 employees, with no credit card. | Contact for pricingNo public pricing. A trial button exists, but it leads to the demo request form.[12] |
Running the shift
One screen on every plan. Live Wall on Pro and Business. Shared company-wide daily viewing pool
In a 2023 whitepaper, not on current pages; confirm it is in your proposal[13]
Screenshot timeline with app usage
Not found in what we reviewed
Accountability logs: who viewed, whose screen, start, end, duration
Daily WhatsApp (3 numbers) and email (5 addresses) summary
Measuring the operation
Usage, active and idle, timesheets, shifts
Shows activity, not output
Managers decide follow-ups
Buying and governance
₹ prices online; 14-day trial, 5 employees, no card
OfferedNot offeredNot described in what we reviewed
Based on information published on each company’s website, checked 28 October 2026. Features vary by plan and proposal. View sources
“Tracking activities through screenshots, time activity and idle time are visible clearly.”
An example day on a support floor, showing what you can open at each moment.
Open that screen, or look across several desks on Live Wall, before you walk over or send a message. Then decide whether the agent needs help, access or a word.
Live screen · Live Wall
Live viewing draws on the company-wide daily pool.
Open Work Replay for that agent and morning. Review the captured screenshots in order, beside the apps used, before you talk to the agent or the client.
Work Replay
Captured screenshots in sequence, not continuous video.
Productivity Trends shows the biggest drops, the highest idle time and repeated late finishes across days and weeks. Use it to decide who needs a conversation about workload, blockers or coaching.
Productivity Trends
A starting point for a conversation, not a verdict.
You don’t need to be on site to check a desk. Open SuperSee from wherever you are and look at a screen or Live Wall when something needs attention. In the morning, replay any stretch of the night in Work Replay. The same works for a second site or hybrid agents.
Live Wall · Work ReplayLeaders get the team summary without opening a dashboard. On Professional and Business, every live view is logged, so you can see how team leaders and supervisors use monitoring.
Daily summary · Accountability logsProHance’s strengths sit elsewhere in the operation: measuring output, allocating work and tracking service levels. If those are the questions you need answered, see where each one earns its place below.
Set your employee count, and SuperSee’s annual price updates instantly. ProHance doesn’t publish pricing.
About live viewing on a large floor: live-viewing pools are company-wide, not per supervisor, and are sized for spot checks rather than watching every desk all day. If you want Live Wall on screen for a whole shift, ask us to quote extra viewing minutes for your floor.
Prices are SuperSee’s annual rates for 30 or more employees, before GST. Monthly billing is ₹399 (Professional) or ₹699 (Business) per employee/month. Business adds 5-minute screenshots, 60-day screenshot retention, 180 days of activity history, executive roll-ups across teams and optional extended retention. Basic (₹180 annual) includes a single live screen but not Live Wall. For fewer than 30 employees, see SuperSee pricing.
We don’t show a ProHance price because it doesn’t publish one, and third-party estimates conflict. Compare your actual proposal using the questions below.
14-day free trial on Professional · Up to 5 employees · No credit card · Installs in under 2 minutes
They work for any vendor in this category. SuperSee’s answers are alongside, including the one where ProHance is stronger.
Some operations use both: one tool to measure output per agent, and SuperSee so team leaders can see the floor day to day. If you already measure output, check whether your current tool lets team leaders open a live screen and replay a shift.
What SuperSee captures, how long it keeps it, and who stands behind it.
SuperSee is built and supported by Rao Information Technology Pvt. Ltd., an Indian company. Indian customers pay in rupees with a GST invoice. Help: support@supersee.io
It depends on what you use ProHance for. For time and activity visibility, live screens, replaying a shift and daily summaries, yes. For output measurement, job allocation, service-level tracking or asset optimisation, no. SuperSee doesn’t do those things.
ProHance’s August 2023 whitepaper describes a Screen Recording Module that captures screen content remotely. Its current product pages don’t list that module, and we found no description of live screen viewing. Ask ProHance whether screen recording is in your proposal, and how recordings are reviewed and retained.
No. SuperSee shows recorded workday activity: apps and websites, active and idle time, screenshots, live screens and trends. It does not turn activity into completed tasks, handling time, service-level adherence or output targets.
For spot checks, usually yes. Professional includes 90 minutes a day and Business 180 minutes, shared across all supervisors. It is not sized for keeping Live Wall on screen all shift. If that is how you want to work, we quote extra viewing minutes for your floor.
Yes. SuperSee shows what is happening and what happened. It works alongside your ticketing, workforce management and HR systems, and doesn’t replace them. Reports can be exported for internal reviews, with a longer date range per export on higher plans.
No. SuperSee does not log keystrokes, and typed passwords are not collected as keystroke data.
Yes. App and website reports, Productivity Trends and daily summaries remain available. Work Replay needs captured screenshots.
You get 14 days of Professional access for up to five employees, with no credit card. Test live screens and Live Wall within the 90-minute daily pool, plus Work Replay, Productivity Trends, accountability logs and the daily WhatsApp and email summary. SuperSee shows activity captured after installation while tracking is running.
“The dashboard is clean and easy to use, the productivity reports are insightful, and the real-time monitoring features provide excellent visibility into team performance.”
“The most helpful feature is the ability to monitor all systems in one place. It gives us better visibility, makes it easier to track everything, and helps ensure nothing is missed.”
“The daily summary is concise while still providing complete details of the day’s activities.”
See live screens, replay a shift and get tomorrow’s overview on WhatsApp. Then compare it with any proposal on your table.
Talk to us about a 100+ seat floor
14-day free trial on Professional · Up to 5 employees · No credit card · Installs in under 2 minutes
Install today, and tomorrow morning you get yesterday’s full day: a short summary on WhatsApp, the details by email. Setup help is free: we call you and set it up together over screen share.
Published information checked 28 October 2026. ProHance features, modules and terms may vary by proposal. SuperSee pricing, taxes and entitlements may change, so confirm current terms before purchase.
Also see SuperSee for BPO and support floors, IT services, Productivity Trends, SuperSee vs Hubstaff and SuperSee vs EmpMonitor.
ProHance is a trademark of its owner. SuperSee is not affiliated with ProHance.
