Shipping & Exchange Policy

Shipping Policy:

Delivery Method:

Rao Information Technology delivers software products and licenses electronically. Customers will receive license keys and download links via email after the successful completion of the purchase.

Delivery Time:

Upon successful payment, customers can expect to receive their digital products and license information within 1 hours. Delivery times may vary based on factors such as payment verification and system processing.

Delivery Confirmation:

An email confirmation will be sent to customers containing relevant download links, license keys, and instructions. Customers are responsible for providing a valid email address and ensuring the accuracy of the information provided.

Lost or Delayed Deliveries:

If there is a rare occurrence of a lost or delayed delivery, customers are urged to contact our support team at for prompt assistance. We will investigate and resolve the issue as quickly as possible.

Exchange/Refund Policy:

Refund Eligibility:

Refunds are applicable within 24 hours of the purchase date. To be eligible, the customer must provide a valid reason for the refund request.

Non-refundable Products:

Certain products may be labeled as non-refundable. This includes products with explicit terms of use or those clearly mentioned as non-refundable during the purchase process.

Refund Process:

To initiate a refund, customers must contact our support team at with their order details and reason for the refund. The refund will be processed within 7-10 business days.

Exchange Policy:

Rao Information Technology does not offer direct product exchanges. If a customer wishes to exchange a product, they must first request a refund and then proceed to purchase the desired product separately.

Defective or Incorrect Products:

In the case of a defective or incorrect digital product, customers should contact our support team immediately. We will investigate the issue and provide a replacement or refund, depending on the circumstances.

Cancellation Policy:

Customers can cancel their order within 24 hours of purchase. Cancellation requests should be sent to

Additional Notes:

Rao Information Technology reserves the right to update the shipping and exchange policy without prior notice. Customers are encouraged to review the policy periodically.

All customer inquiries and support requests should be directed to

Compliance with relevant laws and regulations governing software licensing and sales in the regions where customers are located is a priority for Rao Information Technology. Customers are expected to adhere to the terms of use and licensing agreements associated with the purchased products.