Shipping, Delivery & Exchange Policy — SuperSee.io

Effective Date: 1 January 2025

1. Digital Delivery

SuperSee is delivered electronically. After successful payment/verification, you receive admin dashboard access, installer links, and activation tokens via email.

2. Delivery Time

Digital delivery typically occurs within 1 hour of payment. Delays may occur due to payment verification or system processing.

3. Confirmation & Accuracy

A confirmation email includes links/tokens and instructions. Customer is responsible for providing and maintaining accurate contact details. Check spam/junk if not received.

4. Lost or Delayed Delivery

If delivery is not received within 2 hours, contact hello@raoinformationtechnology.com or support@supersee.io for assistance.

5. Installers & Tokens

For security, installer links and activation tokens may be single-use or time-limited. Admins are responsible for distributing installers to authorized recipients and revoking tokens when unnecessary or upon termination of employment.

6. Exchanges & Cancellations

Because SuperSee is a digital service, there are no physical exchanges. You may cancel future renewals at any time; cancellation does not retroactively refund the current term (see Refund Policy).

7. Title & Risk

Title to digital licenses transfers on successful payment and delivery of access credentials. Risk of unauthorized use lies with Customer following delivery; please secure Admin credentials and distribution channels.

8. Updates to Delivery Terms

We may update this policy without prior notice.

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