/* ============ Customer success: outcome diagrams ============ */
    .outcome-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
    .outcome-card{padding:28px;border:1px solid var(--line);border-radius:20px;background:#fff;box-shadow:var(--shadow-sm);display:flex;flex-direction:column}
    .outcome-card h3{font-size:18px;margin-bottom:6px}
    .outcome-card p{font-size:14.5px;margin-bottom:20px;flex:1}
    .oc-diagram{margin-top:auto;padding:16px;border-radius:14px;background:var(--soft);border:1px dashed var(--line)}
    .oc-flow{display:grid;grid-template-columns:1fr 20px 1fr;gap:8px;align-items:stretch}
    .oc-side{padding:10px 12px;border-radius:10px;background:#fff;border:1px solid var(--line);text-align:center;font-size:12px;font-weight:700;color:var(--ink);line-height:1.35;display:grid;place-items:center;min-height:56px}
    .oc-side.before{color:#b42318;background:#fff5f5;border-color:#f8d7d7}
    .oc-side.after{color:#067647;background:#f0fbf5;border-color:#c8ecd6}
    .oc-arrow{display:grid;place-items:center;color:var(--brand)}
    .oc-tag{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;font-size:10.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;margin-bottom:12px;background:var(--brand-soft);color:var(--brand)}
    .proof-note{margin-top:26px;text-align:center;color:var(--muted);font-size:13.5px;max-width:640px;margin-inline:auto}

@media(max-width:1024px){.outcome-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.outcome-grid{grid-template-columns:1fr}}
@media(max-width:480px){.oc-flow{grid-template-columns:1fr}.oc-arrow{transform:rotate(90deg)}}